Make sure to visit the ATRF booth 108 in our Exhibit Hall!

Self-Serve Options

You can access the following information and services in MyPension 24 hours a day, seven days a week:

• Personalized pension estimate
• Plan member statement
• Service purchase estimate
• Update your personal contact information
• Update your spouse/pension partner information
• Update your beneficiary information
• Secure messaging
• Apply for your pension

If you haven’t registered for MyPension yet, signing up is quick and easy.

Personalized Appointments

In order to provide you with the most comprehensive and personalized service, and ensure all your questions are answered, ATRF is offering by-appointment meetings with pension counsellors either virtually through Zoom or in-person at our office.

Benefits of Making an Appointment

• Appointments allow ATRF pension counsellors to familiarize themselves with your file.
• Our counsellors can prepare personalized estimates for you, based on a variety of scenarios.
• Appointments give you an opportunity to prepare any documentation ATRF may need to update your file or help you begin an application process.
• Booking a meeting gives you time to prepare any questions you may have about your pension or application process.

How to Set Up a Meeting

To schedule an appointment with a pension counsellor, please sign in to MyPension and select “MyAppointment” in the member menu or call our office at 780-451-4166 or 1-800-661-9582. Our office hours are 8:30 a.m. to 4:30 p.m., Monday to Friday. The ARTF office is now open once again to members and the public for in-person services. Reception can be found on the 5th floor of Barnett House.

Some of the most popular topics that members ask us about include:

• Reviewing their pension estimate(s) and the joint/single life pension options,
• Exploring the option of purchasing service, and
• Discussing the retirement application process.